How We Work

Confidential Psychotherapy and Counselling in Auckland

At Auckland's Mt Eden Counselling & Psychotherapy we understand that for many people, deciding to come to a counsellor or therapist, especially for the first time, is a carefully considered step and is placing a great deal of trust in the person they see.

Confidentiality and respect are therefore key parts of counselling and psychotherapy and we will discuss this with you in the first session. We also understand that who you talk to is important and in this regard please see our About Us page for our profiles and photos.
Flower in Auckland outside our psychotherapy practice


Fees range from $120 to $130 per session and will be discussed when you make initial contact with our practice in Mt Eden, Auckland. They are expected to be paid at the end of each session (unless another arrangement is agreed upon).

First Session

Length of sessions are usually one hour in duration, though an initial couple counselling session may be longer. During the first session, your practitioner will be seeking to understand the problems or challenges you are facing and helping you express your thoughts and feelings. Together we will come to an agreement about the goals and timeframe of the psychotherapy work. The first session usually include some initial tools or strategies as first steps towards the agreed goals. Also during this initial session the therapist may make a referral to another practitioner or agency.

Cancellation of Appointments

In accordance with normal professional practice, 24 hours notice via contact with our office is required for cancellation or postponement of an appointment. Otherwise, the normal fee applies (except in some emergency situations, or if the appointment can be rescheduled on the same or following day).

Code of Ethics

Our practitioners are full members of professional associations that provide a code of ethics and processes of accountability.
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